Family-owned Registered NDIS Provider in Sydney
NDIS Support built by someone who's lived it
Stop settling for "available" workers. Connect with people who actually get you because we've been there too. From Personal Care to Social Support, we match you with the right people and make everything else simple. Based in Kingsgrove and supporting Sydney for over 7 years.
- Lived Experience
- Family Owned
- Local Community
Lifestyle matched
Workers who actually fit you
- 7+ Years supporting Sydney
- NDIS Registered provider
- All Workers screened & vetted
- Local Kingsgrove community
Support designed by participants, for participants
Finding quality, consistent support is hard — especially when you're constantly matched with whoever is available.
That's why Mycarehub exists. Founded by someone living the NDIS journey, we've built a provider shaped by lived experience, not corporate policy. We match you with trusted, consistent support workers who actually know your goals. No constant roster changes. No one-size-fits-all approach. Just personalised care from people who get it. Because we're rooted in our local community, we understand what truly matters to the people we serve.
Meet The Team Behind Mycarehub
Our services
Supports that fit around your life
THE PEOPLE BEHIND YOUR SUPPORT
Meet your next support person
Get to know our support workers and the interests and experiences they bring. We'll help you find the right fit. Contact us to learn more about them and their availability.
Eustace
Victoria Square Fountain, South Australia
Get in touch with our team to learn more about this support worker.
Enquire about Eustace
Why Mycarehub
The Mycarehub Difference
Safety First
We don't just tick boxes; we set the bar. Every member of our team passes the mandatory NDIS Worker Screening, but they also have to pass our family's standard before they ever enter your home. We handle the rigorous vetting so you can focus on your goals.
Lived-Experience
I'm not just the founder of Mycarehub; I'm an NDIS participant. I built this company to solve the exact frustrations I faced—like inconsistent workers and corporate "red tape." We provide support designed by someone who actually lives the journey, not a boardroom.
A Family Mission, Not a Franchise
Being family-owned and operated in Kingsgrove means we are directly accountable to you. We aren't a faceless corporate entity; we're your neighbours. This gives us the flexibility to offer personal, tailored services that actually fit your life, not a rigid policy.
Proven trust
Why Families Choose Mycarehub
Real results and proven trust. Over 7 years of families choosing to stay with us because we deliver what we promise — consistent, reliable support that actually works.
| NDIS Support Category | Other Providers | Mycarehub |
|---|---|---|
| Lived Experience Key difference Understanding disability through personal & family experience | Corporate/external approach | Founded by someone who lives the NDIS journey |
| Personalized Care Planning Tailored support matching your goals & preferences | Standardized care approaches | Small team = deep relationships & customization |
| Support Worker Consistency Key difference Quality, expertise, and continuity in your care | Variable experience levels & rotating worker assignments | Rigorously vetted workers, consistent relationships |
| Communication & Responsiveness Direct dialogue whenever you need it | Managed communication structure | Direct access to team, genuine dialogue |
| Local & Community Connected Key difference Embedded in your community, not just a corporation | Centralized, national/corporate structure | Local presence, deep community knowledge |
| Flexibility in Support Hours Scheduling that works around your life | Standardized schedules | Dedicated team, flexible scheduling |
| Family-Centered Approach Key difference Recognizing that carer wellbeing matters too | Individual support focus | Understand family dynamics & carer wellbeing |
How we work
It starts with a conversation
Once you reach out, we take the time to truly understand your goals and what independence looks like for you. Then we do the work that most providers skip: we find the Lifestyle Match.
We pair you with a support worker who is actually right for your personality and your routine. That's the Mycarehub difference — and that's where your real NDIS journey begins. Participants under 18 will need a parent or guardian to assist with registration.
Our Services-
Reach out
Tell us what you need and what matters to you.
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We find the match
We pair you with a worker who fits your personality and routine.
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Support begins
Consistent support, with every visit visible in your account.
Get started
Finding the right connection
We tailor supports around you, your needs and your choices. Every Mycarehub worker is vetted through our rigorous screening and training process.
It's a match
We match you with a worker who fits your personality and routine — the Mycarehub difference.
Families & participants
Real people, real support
I have been with Mycarehub now for just on 5 years and during this time I have been very happy with the services I have been receiving for my disabled daughter. The support workers have all been responsible, caring, honest, communicative and on time always. Mycarehub stand out from other companies as not only do they offer excellent support, they will care for your loved one like they are family.
I highly recommend Mycarehub. The workers are competent, caring and experienced. My son had many difficult behaviours and the support workers were very understanding and supportive. The work they have put in has meant that my son's anxieties and behaviours have improved out of sight. They truly have changed his life for the better.
I have worked with a number of companies as a disability support worker however, Mycarehub has really gone above and beyond when it comes to looking after me. They have such a warm and welcoming team and I have been able to grow rewarding relationships with all of my clients and co-workers.
We have been using Mycarehub to provide support workers for our son since the organisation was first set up. They have been very reliable in sending workers that our son knows and likes for his regular support shifts, and also flexible in covering additional one-off shifts when we've needed extra help.
The Mycarehub team comprises a diverse and talented group of carers who have offered a well-connected and vibrant community for me to feel welcomed into. Every day at work is exciting and dynamic and I would definitely recommend this company to any other carers wishing to work amongst a friendly and spirited environment.
Know someone who needs support?
Whether you're a support coordinator, allied health professional or family member, if you know someone who needs consistent, quality support, we'd love to hear from you. We'll reach out within 1 business day to talk through their goals and find the right match.
Refer a ParticipantJoin the Mycarehub Community
Family owned and operating locally in Kingsgrove. We are not a large corporate entity, giving us more flexibility to offer personal, tailored services that are deeply rooted in our community.
Get started
For independent support workers
NDIS registration is changing. Be ready.
Your ABN and Worker Screening Check are not NDIS provider registration.
From 1 July 2027, expanded mandatory registration is scheduled to roll out for providers delivering higher risk supports, including personal care and daily living supports.
For independent support workers, obtaining registration could mean audits, costs and ongoing compliance administration.
Start planning now to protect your income and continuity with your clients.
Join Mycarehub. We’ll handle the groundwork.
Deliver supports through an established NDIS registered provider, with our systems, oversight and administration behind you.
- Work under our registration through approved Mycarehub service arrangements.
- Keep supporting your existing clients if they choose to transition to Mycarehub.
- Leave participant invoicing and payment administration to us.
- Get guidance and support from an experienced team.
Focus on supporting people. Let us help with the rest.
Talk to us about joining MycarehubFinal requirements and transition arrangements will depend on the supports you deliver.
Not sure where to start? Let's talk
Get in touch using the enquiry form or the contact details below.
Go to Contact Page