01 / OUR STORY
We know,
because we’ve
lived it.
We built Mycarehub because the system wasn't working. We know, because we've lived it.
Michael, our co-founder, is an NDIS participant. Not a former one. Not someone who once worked adjacent to the scheme. Someone who still lives the journey every single day.
And for a long time, that journey was frustrating.
Waiting on support workers who didn’t show. Staring at invoices that made no sense. That quiet, uncomfortable feeling that you’re just another number on a roster, not a person with goals and a life to live.
Too many providers are busy growing. Not enough are busy listening.
So Michael didn’t just look for a better provider. He built one.
And he didn’t build it alone. He built it with Rebecca, and with family, because that’s the only way to create the kind of trust and accountability that can’t be faked or franchised.
Mycarehub has been supporting participants across Greater Sydney for over seven years. We’re based in Kingsgrove, we’re proudly NDIS registered, and we’re still family owned and operated. Not because it’s a nice marketing line, but because it’s what keeps us honest. Michael isn’t just the founder of Mycarehub. He’s its toughest customer. If something doesn’t meet his standard as a participant, it doesn’t make it into this business. Simple as that.
Welcome to Mycarehub. Let’s make the NDIS work the way it was always supposed to.
